An essential component to the productive capability is our own girl Friday. After obtaining a Bachelors degree from Cal State Northridge in Art History, Ms. Rapp worked in the printing industry in the San Fernando and Santa Clarita Valleys for 18 years. After developing an understanding of the printing industry, general business affairs and client relations while in the printing business, Ms. Rapp became the general office manager for a biofeedback clinic in the San Fernando Valley. As general office manager, Ms. Rapp continued in her development as primary administrative facilitator, public and client relations, and other essential girl-Friday skills. With a 20-year history residing in the Santa Clarita Valley, Ms. Rapp joined forces with Crissman Commercial where she fulfills the role of office manager and puts a pleasant face on all the public and client relations for Crissman Commercial, and assures the smooth performance of all day-to-day activities of the office.